Last updated: June 20, 2026
At VClar (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fix grammar in voice message and related voice AI services (“Services”). By using or accessing our Services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. This Policy is incorporated into our Terms of Service, and any terms not defined here have the meanings given in the Terms.
Personal Data: In this Policy, “Personal Data” (or “personal information”) means any information that identifies or relates to a particular individual, or that can reasonably be used to identify an individual. This includes information you provide to us, information collected automatically, and information we obtain from third parties.
We collect Personal Data in a few different ways, as detailed below:
Information You Provide: When you create an account, fill out forms, or communicate with us, you may provide certain Personal Data. This includes Contact and Account Data such as your name, email address, phone number, login credentials, or other identifiers. It may also include any profile information you choose to provide. If you contact us for support or subscribe to newsletters, we collect the content of your communications and any additional information you choose to share.
Voice Messages and Content: Our Service allows you to record or upload audio voice messages for grammar improvement. We collect the audio recordings you provide and any derived data such as written outputs and grammar suggestions. These voice messages may contain Personal Data (for example, if you mention names or other personal details in your recordings) as well as characteristics of your voice (“Voice Data”). We use this Voice Data to provide the Services to you (e.g. generating written output and suggested improvements). Sensitive Data: Note that under certain laws, audio recordings of your voice may be considered biometric or sensitive data. Under some laws, voice recordings may be considered sensitive or biometric if used for identification. VClar does not use voice recordings to identify you, create voiceprints, or perform biometric identification. We use voice recordings only to provide editing/polishing and then delete them within our retention window. We DO NOT use your voice to train any AI models, create content that misrepresents identity or is attributed to someone else, or sell your biometric data. We do not use Voice Data to profile you for marketing. If you choose to provide any other content (such as text input or feedback), we will collect whatever information you submit to us.
Payment Information and Billing Address: Payments are handled by Dodo Payments (Merchant of Record). Dodo collects and stores payment card details and billing address. We receive limited billing metadata (e.g., transaction ID, plan, status, country) for support, fraud prevention, and accounting. We do not store your full payment card details (please review Dodo Payments’s privacy policy for details). We may retain non-sensitive payment identifiers (like transaction IDs or the last four digits of your card) and, where necessary, billing address or country information for record-keeping, billing, and legal compliance. This data is stored only as long as needed for these legitimate purposes and in accordance with applicable data protection laws.
Automatically Collected Data: When you use our website or Services, we automatically collect certain information about your device and usage through cookies and similar technologies. This Device/Usage Data may include your IP address (which can indicate your general location), device type, browser type, operating system, unique device identifiers, and browsing information. We also collect Usage Statistics such as the pages or screens you view, the dates/times of access, the features you use, errors encountered, and other interaction data. If you use a mobile device, we might collect mobile network information and device identifiers. We use cookies and analytics tools (like Google Analytics) to help analyze how users engage with our Services, as described in the “Cookies” section below.
Information from Third Parties: We may receive information about you from third-party sources. For example, if you choose to log in via a third-party platform (such as Google or another identity provider), we will receive certain profile information from them such as your name and email address to authenticate you. We may also receive data from service providers and partners, such as analytics providers, to support our service (e.g. to understand how new users find our platform). If we ever conduct verification or fraud-prevention checks using third-party services, we might collect information from those services as needed for security (for instance, identity verification services, though these are generally used only in special circumstances and as permitted by law).
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice or obtaining your consent.
We use the collected information for various business and commercial purposes in order to provide, maintain, and improve our Services. These purposes include:
Providing and Improving the Service: We use Personal Data to operate the VClar service and provide its core functionality to you. This includes handling your voice messages (audio) to produce grammatically improved written output, displaying and delivering results to you, and any related functionality. We use your account and contact information to create and manage your user account, to authenticate you when you log in, and to provide you with the features you request. We also use data (including Voice Data and usage data) to analyze and improve our Services’ performance, to develop new features, maintain reliability, prevent abuse, and improve service quality through testing and quality assurance, without using your Content to train generalized AI models. Such use is done in a manner that does not violate your privacy rights – for instance, we may use aggregated or anonymized data wherever feasible, and we do not use your Voice Data to profile you or target you with marketing.
Communication and Support: We use contact information (like your email) to send service-related communications. This may include confirmations of your sign-up, transaction receipts, important updates about the Services or your account, and responses to customer support inquiries. If you reach out to us, we will use your provided information to respond and resolve your requests. We may also send you informational or promotional content about new features or offers with your consent or as otherwise permitted (you can opt out of marketing emails as noted below).
Personalization and Marketing: We may use certain data to personalize your experience, such as remembering your preferences or settings. With your permission or as allowed by law, we might also send you newsletters or promotional communications about our Services or related offers. We do not sell your personal information to third-party marketers, and we will only market our own or partner products to you as permitted by applicable law and your preferences. You can unsubscribe from marketing communications at any time (see “Your Rights and Choices” below).
Analytics and Service Improvement: Usage data and cookies help us understand how users interact with our Services, which features are popular, and where improvements or bug fixes are needed. We analyze this data (often in aggregate form) to debug, optimize, and enhance the user experience and the security of our platform.
Security and Fraud Prevention: We may use Personal Data as needed to maintain the security of our Services and users. This includes using data to prevent fraud, abuse, or illegal activities, to detect and investigate potential security incidents, and to verify user identities where necessary. We use account, device, and usage signals (e.g., IP address, session behavior, fraud indicators) and may conduct manual reviews to prevent abuse. We do not perform voiceprint-based identity verification.
Legal Compliance and Enforcement: We may use or disclose Personal Data as we believe necessary or appropriate to comply with applicable laws, regulations, lawful requests and legal steps (such as to respond to subpoenas or court orders). We also use data to enforce our Terms of Service and other agreements, to investigate or address violations of law or contract, and to protect our rights and the rights of our users or others (for example, to reduce credit card fraud or investigate harassment or intellectual property misuse). This may include cooperating with law enforcement and governmental authorities when legally required.
We will ask for your consent before using your Personal Data for any purpose that is not covered by this Privacy Policy or as required by law.
If you are located in the European Economic Area (EEA), United Kingdom, or a similar jurisdiction that requires a lawful basis for handling personal information, we use your Personal Data under the following legal bases:
Contractual Necessity: We use certain Personal Data in order to provide you with the Services you have requested under our contract (Terms of Service) with you. This includes, for example, using your account data and voice message content to deliver the grammar correction service, and using payment information to handle subscription fees. Without this data, we cannot perform the contract and provide the Services you expect.
Legitimate Interests: We may use Personal Data as necessary for our (or others’) legitimate interests while applying appropriate safeguards to protect your privacy. For instance, it is in our legitimate interests to improve and personalize our Services, to secure our platform and prevent fraud, and to communicate with you about relevant updates. We only rely on this basis where our legitimate interests are not overridden by your data protection rights or interests. Examples include using cookies for analytics, improving service quality through testing and quality assurance, or preventing misuse of our Service.
Legal Obligation: We use Personal Data to the extent necessary to comply with our legal obligations. For example, retaining transaction records for tax/audit purposes, responding to lawful requests, or fulfilling accountability requirements under data protection laws.
Consent: In certain cases, we rely on your consent to use your Personal Data. For example, if we ever wish to use your voice recordings for promotional material or significantly beyond the scope of providing and improving our Services, we would obtain your prior consent. If you are an EU/UK user, we will also request your consent for certain cookies that are not strictly necessary, as required by law. You have the right to withdraw your consent at any time (see “Your Rights” below), and we will not use the relevant data after consent is withdrawn unless another legal basis applies.
If you have any questions about the legal bases or need more information, you can contact us using the information in the “Contact Us” section of this Policy.
International Data Transfers: Because we use cloud infrastructure and service providers, your personal data may be handled in countries other than your own. Where required by applicable law (e.g., EEA/UK), we rely on appropriate safeguards for cross-border transfers, such as contractual protections and other lawful transfer mechanisms.
We do not sell or rent your personal information to third parties for their own marketing purposes. However, we do share Personal Data with certain categories of third parties for legitimate operational reasons, as outlined below:
Service Providers (Vendors): We share Personal Data with trusted third-party companies that perform services on our behalf. These vendors assist us in operating and supporting the Services and only use your data under our instructions and appropriate confidentiality and security measures. They include, for example:
Hosting and Cloud Storage Providers: We use cloud infrastructure (servers and data centers) to host our application and store data (including your voice messages, results, and database information). For instance, if we utilize providers like AWS or Google Cloud, your data may be stored and handled on their servers.
Payment Providers: As noted, we use Dodo Payments (Merchant of Record) to handle payment transactions. These providers receive the necessary billing information to complete your payments securely.
Analytics and Performance Tools: We may use analytics services (e.g., Google Analytics) to collect information about Service usage and user interactions. These tools may receive certain Device/Usage Data (like IP address or browsing events) to provide us with aggregated insights. We ensure any such providers are not allowed to use your data for purposes outside of providing services to us.
Email and Communication Services: If we send emails or other messages, we might use an email delivery service or customer support platform to do so. Those services would use your contact data and message content as needed to send communications.
Security and Fraud Prevention: We might share data with services that help us verify user identity, detect fraud, or enhance security (for example, services that check logins for suspicious activity).
Upstream AI Provider Disclaimer
VClar does not use your data to train any AI models. However, the Service relies on upstream AI infrastructure providers (including but not limited to OpenAI, Deepgram (deepgram.com), Modal (modal.com), and Beam (beam.cloud)) to handle audio. Where available, we enable data retention controls and contractually restrict providers from using Content for their own purposes (including training). VClar cannot guarantee the internal actions of third-party providers beyond our contractual agreements. We recommend reviewing the privacy policies of these providers independently.
Affiliates: If we develop any corporate affiliates or subsidiaries in the future, we may share your information with them (i.e., within our corporate family) for purposes consistent with this Privacy Policy. Any affiliate will be required to honor the same privacy commitments.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be disclosed or transferred as part of that transaction, in accordance with applicable law. We would ensure the successor entity honors the commitments in this Privacy Policy or provides you notice and choice if the data practices change.
Legal Compliance and Protection: We may disclose your Personal Data when required by law, or when we believe in good faith that such disclosure is necessary to (a) comply with a legal obligation (for example, in response to valid subpoenas, court orders, or regulatory requests), (b) enforce our terms and investigate potential violations, (c) prevent or address fraud, security, or technical issues, or (d) protect our rights, property, and safety or that of our users or the public. For instance, if you use our Service to engage in unlawful activity or to upload harmful content, we reserve the right to cooperate with law enforcement investigations and may provide relevant data to authorities as legally permitted.
With Your Consent or Instructions: We may share your information with other parties at your direction or with your explicit consent. For example, if in the future our Service offers an integration with a third-party app and you choose to transmit your data through that integration, we will share data as needed with your consent. Outside of such scenarios, we will not share your personal data with third parties for their own uses without obtaining your permission.
No Sale of Personal Data: We do not sell or share personal information for cross-context behavioral advertising. We do not disclose personal information to third parties for their direct marketing purposes without consent. If this changes in the future, we will update this Policy and implement appropriate opt-out mechanisms as required by law.
Like most online services, we and our partners use cookies and similar tracking technologies to provide and improve our Services. Cookies are small text files placed on your device that allow us to recognize your browser or device and remember certain information. We use cookies for several purposes:
Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. For example, they help authenticate users and enable you to log in, or they remember your preferences to provide core features. Without these cookies, services you have asked for (like account login or voice upload functionality) cannot be provided.
Analytics Cookies: These cookies help us understand how visitors interact with our site, which pages are visited, how long users spend, and other usage patterns. The information collected is usually aggregated and helps us improve the performance of our Services. For instance, we may use Google Analytics, which uses its own cookies to collect information on user activity. Google’s ability to use and share information collected by Google Analytics about your visits is subject to the Google Privacy Policy; you can opt out of Google Analytics as described below.
Functional & Preference Cookies: These remember your choices (such as your language or region, or other settings) to provide a more personalized experience.
Advertising/Marketing Cookies: We do not currently use advertising or marketing cookies. If this changes in the future, we will update this Policy, our Cookie Policy, and obtain any necessary consents before deploying such cookies.
Your Choices: When you first visit our site, you may be presented with a cookie notice or settings tool to manage your cookie preferences (especially if required by law in your region). Aside from that, you can control cookies through your browser settings. Most web browsers let you block or delete cookies. However, be aware that if you disable certain essential or functional cookies, some features of our Service may not work properly. To learn more about cookies and how to manage them, you can visit resources like [AllAboutCookies.org] or your browser’s help documentation.
“Do Not Track” and Global Privacy Controls: “Do Not Track” (DNT) is a browser setting that requests websites not track your online activity. At this time, our Service does not respond to DNT signals in a uniform way, due to lack of an industry standard. However, we respect Global Privacy Control (GPC) signals or similar universal opt-out mechanisms where required by law. For example, if your browser or device sends a GPC signal indicating a preference to opt out of the sale or sharing of your data, we will treat it as a valid opt-out request for cookies that are not strictly necessary. Please note that these signals typically affect advertising and marketing cookies; essential cookies will still function as needed for the service.
For more details about how we use cookies, you can also review our separate Cookie Policy on our website.
We implement reasonable and appropriate physical, technical, and organizational measures to protect your Personal Data against unauthorized access, loss, misuse, or alteration. These security measures are designed with regard to the sensitivity of the data we collect and the current state of technology. They include measures such as encryption of data in transit (e.g., SSL/TLS for our website), encryption of sensitive data at rest, firewall and intrusion detection systems, access controls limiting who at VClar can access personal information, and regular security assessments of our systems.
Despite our efforts to safeguard information, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. No company can guarantee absolute security. You should also play a role in protecting your account by using a strong, unique password and keeping it confidential, and logging out of your account when using shared devices. If you have reason to believe that your interaction with us is no longer secure (for example, if you suspect the security of your account or Personal Data has been compromised), please contact us immediately.
Your choices come first
In Account Settings, under Your VClar Data, you decide how long we keep recordings and related outputs: Save my data (nothing is automatically deleted until you say otherwise), Auto-delete after 14 days, Auto-delete after 30 days, or remove everything immediately with Delete all my data now. You may also use Download all my data to export a copy of information associated with your account.
Typical processing window: Where a short default window still applies for some accounts or flows (for example, to deliver results and allow download), raw audio and enhanced output may be scheduled for deletion from active systems on a rolling basis (historically described as up to roughly 48 hours for file delivery when a short-expiry mode is in effect). Actual timing depends on the option you select in Settings and whether files were already removed earlier by you or by automation.
We retain Personal Data for as long as necessary to fulfill the purposes we collected it for, including to provide you with the Services and for legitimate business needs, such as maintaining our records, or as otherwise required by law. The criteria used to determine our retention periods include the duration of your account or subscription, the nature of the data and the purposes for which it is collected, and our legal obligations. For example:
We keep your account information (like your name, email, login credentials) for as long as your account is active. If you delete your account or it becomes inactive, we will delete or anonymize that information after a reasonable period, unless we need to retain it for legal reasons (such as record-keeping, fraud prevention, or resolving disputes). When you delete your account, your raw audio (voice messages) and enhanced audio outputs will be deleted from our active systems. Limited encrypted backups may persist for a short period due to routine backup cycles, and we may retain limited account/transaction records as required for legal, tax, fraud prevention, and dispute resolution.
Voice Messages and Derived Data: Retention follows your Account Settings (save indefinitely until changed, auto-delete after 14 or 30 days where selected, or shorter expiry paths where applicable). Audio files are deleted from active systems when they expire, when you delete them, when you delete all data from Settings, or when your account is deleted, subject to limited backups as described elsewhere in this Policy. Transcripts and grammar suggestions stored with a job may remain visible until you delete that job or use bulk deletion tools we provide.
Transaction Records and Billing Address: We may retain payment and transaction data, including billing address or country information where necessary for the same purposes, as long as necessary for accounting and compliance (e.g., fulfilling our tax, audit, and financial reporting obligations), typically at least 7 years or as required by law. Such data is stored in an appropriate and secure manner as described in the “Payment Information and Billing Address” section above.
Communications: If you contact us, we may keep correspondence (emails, support tickets) for a period of time to ensure we can follow up properly and improve our support operations. These will be purged periodically unless needed for legal purposes.
We may retain limited account and transaction records (e.g., invoices, receipts, fraud-prevention logs) as required for legal, tax, and security purposes.
When we no longer have a legitimate need to retain your Personal Data, we will securely delete, destroy, or anonymize it. In some cases, we may retain certain information in an aggregated or de-identified form that does not identify you, for research or statistical purposes (in which case we may use this information indefinitely without further notice to you, since it is no longer Personal Data).
You have certain rights and choices regarding your Personal Data. We strive to provide you with access to your data and the ability to update or delete it, as well as other privacy rights you may have under applicable laws. These rights include:
Access and Portability: You have the right to request a copy of the Personal Data we hold about you and to obtain it in a portable format. Most of your basic account data and outputs can be accessed by logging into your account. For any additional data, you can make a request to us (see Contact Us section) and we will provide it, provided we can authenticate your identity.
Correction (Rectification): If any of your Personal Data is inaccurate or incomplete, you have the right to request that we correct or update it. You can directly correct some information by logging into your account (e.g., you can change your profile details). For other corrections, contact us and we will address them as required.
Deletion (Erasure): You can request that we delete your Personal Data. For example, you may request deletion of specific voice recordings or even your entire account and associated data. We will honor such requests to the extent required by applicable law. Note that we may retain certain account information if we have a legal obligation or overriding legitimate interest to do so (we will inform you if so), but voice content will be deleted from active systems as described above. You may also have the option to have your data anonymized instead of deleted in some cases, as permitted by law.
Withdraw Consent: Where we rely on your consent for data use (for example, if you have consented to receive marketing emails or if in the future you consent to optional data uses), you have the right to withdraw your consent at any time. This will not affect the lawfulness of any data use already carried out, but will apply going forward. For instance, you can unsubscribe from marketing emails via the link in those emails (or by contacting us), and we will stop sending them. If we ever request your consent for additional data use, you can always decline or withdraw without affecting your core use of the Service.
Objection to Data Use: You may have the right to object to certain data uses. For example, if we use your data based on legitimate interests, you can object if you believe it impacts your rights. If you object, we will re-evaluate our reasons for using the data. Where we use your data for direct marketing, you have an absolute right to object and opt out. This includes objecting to any “profiling” to the extent it is related to direct marketing.
Restriction of Data Use: You can request that we temporarily restrict the use of your Personal Data in certain situations, such as while we are evaluating a request from you to correct or assess an objection you have raised.
No Model Training: We do not use your voice messages, transcripts, or outputs to train generalized AI models. There is no need to opt out because we do not engage in this practice.
Marketing Communications: As noted, you can opt out of receiving promotional emails from us by using the “unsubscribe” link in the email or by contacting us directly. Even after you opt out of marketing messages, you will still receive transactional or administrative emails from us (for example, password resets or billing notices), as these are necessary for service management and not promotional.
To exercise any of these rights, please contact us at our official email address provided in the Contact section. We may need to verify your identity and request before fulfilling certain requests, especially for access, deletion, or portability, to ensure we do not provide or delete data improperly. Verification may require you to provide information that matches what we have on file (we will use information only for verification purposes). We will respond to your request within the timeframe required by law (for example, under GDPR, generally within one month, and under CCPA for California, within 45 days with possible extension). If we cannot comply with your request, we will explain the reason (such as if an exemption applies or if fulfilling the request would adversely affect the rights of others).
No Discrimination: We will not deny you services, charge you a different price, or provide a different level of service just because you exercise your privacy rights. In other words, we will not discriminate against you for exercising any of the rights described above, in accordance with applicable laws.
California Residents: If you are a California resident, you have certain additional rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA, and other California laws. These include the right to know what categories of personal information we have collected about you, the sources of that information, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it. You also have the right to request that we delete your personal information (with some exceptions) and the right to correct inaccurate personal information we hold about you. As described above, you have the right to opt out of the “sale” or “sharing” of your personal information. VClar does not sell personal data for monetary consideration. In the past 12 months, we have not sold personal information to third parties for their independent use. We do not share personal information for cross-context behavioral advertising. If we engage in activities that fall under the CCPA’s definition of “sale” or “sharing,” we will provide a means for you to opt out (for example, a “Do Not Sell or Share My Info” link or honoring Global Privacy Control signals, as noted above). California residents also have the right to receive information about third parties with whom we have disclosed personal information for those third parties’ direct marketing purposes in the preceding year (under California’s “Shine the Light” law, Civil Code § 1798.83). Because we do not share your info with third parties for their own direct marketing without consent, this should not apply, but you may contact us for more information or with any concerns. Lastly, you have the right to not be retaliated against for exercising your CCPA rights (which we would never do). If you are a California resident and would like to exercise any of your rights, please contact us as described. We may need to verify your residency and identity before fulfilling requests. You may also designate an authorized agent to make requests on your behalf, in which case we will take steps to verify the agent’s authority and your identity.
Other U.S. States: Privacy laws in states such as Connecticut, Colorado, Utah, Virginia, and others provide similar rights to access, correction, deletion, portability, and to opt out of certain data uses (like targeted advertising or sale of personal data). If you are a resident of one of these states, you can exercise your rights in the same way as described above. For instance, residents of Virginia or Colorado can opt out of data use for targeted advertising or sale by contacting us. We will honor such requests as required. Additionally, Nevada residents have the right to opt out of the sale of certain covered information under Nevada law; although we do not sell data, Nevada residents may contact us to record a preference not to sell data.
EU/UK Residents: In addition to the rights already described (which are derived from the GDPR and UK Data Protection Act principles), if you are in the EU, UK, or a similar jurisdiction, you have the right to lodge a complaint with your country’s data protection supervisory authority if you believe we have infringed your data protection rights. We invite you to contact us first, so we have the opportunity to address your concerns. You also have the right to be informed about any automated decision-making or profiling that produces legal or similarly significant effects; note that VClar does not engage in any such automated decision-making about individuals – we only analyze voice/text to correct grammar, which does not produce legal effects on you.
Residents of India: If you are in India, recent laws (such as the Digital Personal Data Protection Act) provide you rights similar to those above. In addition, you have the right to nominate a representative to exercise your rights in the event of your death or incapacity, and a right to seek grievance redressal for any issues in how we handle your data. We have a designated grievance officer – you may reach out via our Contact Us information to raise any grievances, and we will acknowledge and resolve them as per legal requirements.
Third-Party Links and Services: Our Services may contain links to websites or services operated by third parties (for example, a blog link, documentation site, or social media page). This Privacy Policy does not apply to third-party websites or services that we do not control. If you click on a link to a third-party site, you will be directed to that third party’s platform. We recommend you review the privacy policies of any third-party sites or services you interact with, as we are not responsible for their content or privacy practices.
Our Services are not intended for anyone under the age of 18. We do not knowingly collect or solicit Personal Data from anyone under 18 years old. If you are under 18, please do not attempt to use the Service or send any personal information to us (including your name, email, or voice recordings). If we learn that we have collected Personal Data from a person under 18, we will delete that information as quickly as possible.
Furthermore, we ask that users do not upload or submit voice messages containing the personal data of anyone under 18. This includes refraining from using our Service with recordings of minors. If you believe that a person under 18 may have provided us with Personal Data or that we have inadvertently collected such data, please contact us immediately so that we can take appropriate action to delete or anonymize the data.
(If you are a parent or guardian and you believe your child (under 18) has used our Service or provided Personal Data, please contact us so we can investigate and delete the information.)
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Policy, we will notify you by updating the “Effective Date” at the top and, depending on the significance of the change, we may provide you with additional notice (such as by adding a prominent notice on our website, or by sending you an email notification). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services after any changes to this Policy constitutes your acceptance of the updated terms, to the extent permitted by law.
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, or if you wish to exercise your rights regarding your Personal Data, please contact us at:
Data Controller: VClar
Email: [email protected]
We will do our best to address your inquiry promptly and thoroughly. If you contact us to exercise a privacy right, please include what right you are exercising and any relevant details that will assist us in responding to your request.
Thank you for trusting VClar with your data. We are committed to protecting your privacy and ensuring the security of your information.
In compliance with India’s Digital Personal Data Protection Act and applicable IT rules, the following Grievance Officer is designated to address any data-related grievances:
Role: Grievance Officer, VClar
Email: [email protected]
Response Time: We will acknowledge your grievance within 48 hours and endeavor to resolve it within 30 days.
If you are unsatisfied with our resolution, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
